Our ‘Take Care’ Program
Because a Louis De Poortere is designed to last forever
Sharing responsibility towards our planet
Take Care is our way to make sure that we share responsibility in extending the life of your Ecorug and reclaiming it for recycling. Making returns easy through Take Care is what’s needed to make the recycling of Ecorugs a possibility: It’s easy for you and puts us in control of the process.
Through Take Care, we can both share a role in giving Ecorugs a circular life.
How it works
01. Maintenance
Keeping your Ecorug looking new is one of the best ways to give it a long life. That’s why we’ve made every Ecorug machine washable and set out the perfect way to care for your new rug in our Take Care guidance.
02. Return
Once your Ecorug has reached the end of its time with you, it’s easy to return it. Use the QR code and serial number to arrange a free* return. It’s a simple way to contribute to a more sustainable future.
03. Reuse or Recycle
Once your Ecorug finds its way back to us, we assess it and decide what to do. Rugs in good condition are cleaned, reconditioned and are put up for second-hand sale. Those not able to be sold are sent to our recycling network to be returned to raw polyester material.
*Only free return available for EU countries at this moment (UK incl).
